Frequently asked questions

1. How long does the expedition? 
Shipping normally takes 1-3 working days from the date of your order.

2. What is the status of my order and how can I find it? 
You can know the status of your order and track once it is sent online.

3. My item is out of stock. What should I do? 
Feel free to visit our store for replacements of items you would like. Either you can reply to any e-mail we sent you with the names of new articles, or you can ask for help with our Live person.

4. I am entering my credit card number correctly, but I received an email saying my order was refused. What should I do? 
Please make sure that the name and billing address on your credit card matches the one you provide during checkout. Also make sure your AVS number (rear security code) is correct as well. If this does not work, try another valid credit card.

5. Is my privacy protected? 
We do not share your personal information to third party companies. We will delete your information on demand.

6. Do you have wholesale prices? 
Yes, we offer wholesale prices.

 

Do contact us for more information, use our contact form here or send us email [email protected]